Making technology-led change exciting, not exhausting
At Excited By, we help individuals and organisations turn technology change from something daunting into something genuinely achievable. We believe technology should leave you energised, not exhausted. And with over 20 years experience in professional services, we know exactly how to make technology transformation feel human, practical, and worth getting excited about.
We’re an expert team of marketing, communications, HR, and IT professionals. But here’s what makes us different: we never treat technology as the solution. Instead, we start with your people, build their confidence, and then introduce technology in ways that actually works alongside, and elevates, how they need to operate.

we do things differently…
We understand that technology led change and digital transformation can be intimidating, but it should be exciting too!
Our superpower is to energise and empower your in-house teams, equipping them with the capabilities, skills – and bags of enthusiasm and confidence – that they will need to lead lasting digital transformation.
We want our clients to be just as excited as we are by the journey they are about to go on with us.
Digital transformation is a journey, and we’re excited to go on it with you.

our approach…
Ours is a people first, technology second-first approach to transformation. We never lose sight of the fact that impactful digital transformation strategy must always balance investment in your people with your investment in technology.

People first
Successful digital projects put people at the centre, so your people are where we start.
We bring your employees on the journey with us by focusing on the skills and capabilities they will need for the future, helping them to explore new ways of working whilst developing key digital leadership skills. Read more…

Technology ‘second-first’
Whether you’ve have already decided on the technology you need, or you want some help making a choice, we can help.
We bring a pragmatic approach to decision making – is your shiny new piece of kit compatible with your existing systems? Does it fit neatly with your employees’ working patterns, or does it require them to learn a new way of working? We can help you all the way from an initial decision to buy, through to implementation. Read more…

Strategy, communication and digital leadership
Clear and timely communication could be the difference between success and failure with your digital project. We support your team to lead the way by investing time in their digital skills and building their confidence to lead.
We align everything we do to your business strategy – your decisions on technology should always support your business goals and drive outcomes that will transform your business, empower your employees, and excite your clients! Read more…

our services…
Successful digital strategies don’t exist in isolation – they should underpin every element of your business strategy. In order to succeed, it’s crucial that we connect your internal teams, align their goals and build up excitement across the organisation.
We are a growing team of Digital Marketing, Communications, Business Development, HR, and IT professionals, working with our clients to help them maximise their investment in digital technology.
Have a look at our case studies, to learn more about how we build our team around the key business support services that our clients need.
Excited by…

Strategy
We can help you with:
- Strategic reviews
- Short-term or one off project alignment
- Long-term strategic planning
- Project management and reporting
- Business development strategy
Excited by…

MArketing
We can help you with:
- Digital marketing strategy
- Email marketing and segmentation
- Marketing automation
- CRM solutions, strategy and implementation
- Customer care and customer experience (CX) strategy
Excited by…

communications
We can help you with:
- Communications audits
- Communications strategy
- Content development and planning
- Support and training for leadership communication
Excited by…

Digital technology, data and Business Intelligence (BI)
We can help you with:
- CRM solutions, strategy and Implementation
- Digital workplace (Microsoft 365 – SharePoint, Teams, Viva Engage)
- Intranet development
- Power BI and business intelligence
Excited by…

hr
We can help you with:
- General HR advice and interim HR support
- Policy review, development and guidance
- Employee competency frameworks and skills development
- Leadership development and coaching
- Equality, diversity and inclusion strategies and policies
interested in finding out more?



our clients and projects…
Here we will share case studies of some of the projects we are delivering alongside our clients. If these pique your interest, then don’t hesitate to get in touch to find out more about what we could do for you.

case study
PEM is a firm of accountants, tax and business advisers based in Cambridge, UK.
Our initial brief was to help PEM “bring digital to life” through its marketing and sales and we think it’s fair to say that was just the starting point for what was to come!
This is a story about a business growing in confidence with digital marketing and technology. It’s a story that started with the Marketing and Brand team, grew through IT and Internal Communications, and we’re not finished yet!
Read more about the exciting work we’re doing with PEM here.
Excited by…. Accountancy
With over 10 years experience working in Marketing and Communications in a top accountancy firm, it is perhaps unsurprising that Paul is regularly sought out for his expertise and knowledge in the accounting sector.
Collectively, Excited by Digital has many years of experience in the accountancy world. We only work with specialists exclusively from within our own networks, which means we build your team from proven expertise, people we trust and with whom we have worked with closely for many years.
We do this so you can rest assured that your team has walked in your shoes, knows the challenges you are facing and will be able to advise you from experience, not theory. We have all managed teams and advised leadership teams in the past, so we’re just as comfortable sitting in your boardroom talking strategy, as we are sitting alongside your employees, rolling our sleeves up and getting stuck in!
And, Accountants Will Save The World…so what’s not to be excited about? (Read the HBR.org article here)
partnerships…
It’s exciting to partner with other independent businesses on projects and we have been able to develop some amazing new opportunities through our partner community.
If you would like to talk about partnering on a project or working with more closely with us, do get in touch.
Partners we’re already working with include:

We’re excited and proud to work with Jenni Field and her collective consultancy of experts, delivering technology and digital strategy support to Redefining Communications’ clients and projects.

Grant Thorton Agile Talent Community
Paul built a wealth of connections in his time at Grant Thornton and continues to work with them as a consultant on digital communications, marketing and social media projects and audits.
